Ups & Downs

Life moves in waves—sometimes smooth, sometimes jagged. Ups & Down captures this rhythm with fluid lines and soft circular pauses, mirroring the constant ebb and flow of emotions, challenges, and victories. Whether you're soaring or steady, this piece reminds you that every phase is part of a bigger, beautiful motion.

• Every Floorplay rug is a handmade work of art—small variations make it one of a kind!
• Design motifs and dimensions may vary slightly across different sizes.
• Colors may look a little different depending on lighting, photography, and screen settings.
• Placement and viewing angle can subtly shift how your rug looks — that's the magic of it!

• All Good things take time!
 Each Floorplay piece is made-to-order and crafted just for you.
• Please allow 4–6 weeks for delivery.
• We’ll keep you updated every step of the way because we’re as excited as you are

• Vacuum lightly (without a beater brush) to remove dust.Blot spills immediately—don’t rub!
• No scrubbing, no brushing—let the fibers stay playful.Rotate occasionally for even wear.
• Use furniture protectors to prevent flattening.If a thread comes loose, trim it—don’t pull!
• Keep it dry—avoid damp or wet areas.Professional cleaning recommended for long-term care.Never fold your rug—let it lay free!

Returns & Exchanges

• We craft each rug with love and care, but if something’s not right, here’s how we make it right:Returns are accepted only for manufacturing defects that cannot be fixed.Return or exchange requests must be raised within 48 hours of receiving your order.

Refunds:

• Prepaid Orders: Refunds processed within 48 hours after product pickup.
• Cash on Delivery (COD) Orders: Refunds processed within 10–12 working days post pickup, after sharing bank details. (Cash refunds are not possible.)
International orders are not eligible for refunds, returns or exchanges